FAQ

1. I’m not sure if I need treatment or not. What do I do?

2. Where will I go for treatment?

3. How much will treatment cost?

4. Do you accept insurance?

5. Is this the same as AA or NA?

6. What qualifications do your counselors have?

7. Can I bring my spouse/family member with me?

8. Can I bring my child/children?

9. Do you offer any services for family or friends of alcoholics/addicts?

10. What about my privacy?

11. Are your counselors’ bi-lingual?

12. How can I support ACADA?

1. I’m not sure if I need treatment or not. What do I do?

Our counselors are available from 12:30 to 2:00 Monday and Wednesday for screenings, or other times by appointment, if necessary. A screening consists of some paperwork and a short visit with a counselor. Based on the screening, we will recommend a course of treatment either at our facility or somewhere else, if more appropriate. All screenings are free of charge and the client is under no further obligation.

2. What if I need an assessment for an out-of-state charge?

If you have an out-of-state charge, we will see you in our normal screening times. There is a charge of $200.00 for an out-of-state screening. Please call for more information.

3. How much will treatment cost?

We receive funding from the Texas Department of State Health Services. This means that we are able to offer outpatient treatment services on a sliding scale based on a client’s income. No one is turned away for inability to pay.

4. Do you accept insurance?

No. At this time, we are unable to file with insurance companies. If you have insurance that covers substance abuse treatment, you will be required to pay for your treatment and we will provide you with an invoice to submit to your insurance company upon completion. If you have insurance that does not cover substance abuse, you will need to request a letter from your insurance company stating that those services are not covered.

5. Is this the same as AA of NA?

No. Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) are 12-step support groups for people struggling with addiction. Our treatment programs encourage AA or NA attendance, but are a separate service. CLICK HERE for a local AA and NA schedule.

6. What qualifications do your counselors have?

Our counselors are licensed chemical dependency counselors (LCDC’s) or counselor interns. Our program director is an LCDC as well as an LPC.

7. Can I bring my spouse/family member with me?

You are welcome to bring a family member along for support to your screening. However, our groups are only open to individuals enrolled in our program.

8. Can I bring my child/children?

Due to the clientele we serve, we are unable to have children under the age of 17 in our building. Please make other arrangements for your children during your screening or other appointments at our office. If you need affordable child care, we have a list of resources we would be glad to share with you.

9. Do you offer any services for family or friends of alcoholics/addicts?

We offer Families in Crisis program for family members or friends (aged 17 or older.) This group meets on Tuesday evenings from 6:00 to 7:30. No advance registration is required and there is no charge. This program is full of information and education for people dealing with substance abuse in the family or other relationships. This program is open to the public, regardless of whether your loved one attends our treatment.

10. What about my privacy?

We are obligated to abide by HIPAA guidelines which govern privacy. This means that we are unable to discuss you or your treatment with anyone else unless we have a signed release from you to do so. We will not discuss your treatment with your boss, spouse, parent, friend, or anyone else without your written permission.

11. Are your counselors bi-lingual?

We do have several counselors who speak English and Spanish. At this time, we do not offer group treatment in Spanish, but are happy to meet with you individually, if needed.

12. How can I support ACADA?

ACADA is a 501 (c) (3) organization, which means that donations are tax deductible. Please CLICK HERE to donate. Thank you!